FAQs

1. What types of products does Casa Chida offer? 
Casa Chida offers a diverse range of products, including textils, accessories, home decor, and more. Our product catalog is carefully curated to provide you with unique and stylish options.

2. How do I find products on Casa Chida?
Finding products is easy! You can browse through our collections in the top menu or use the search bar to find specific items. Once you find a product you like, click on it to view more details and add it to your cart.

3. Are Casa Chida products ethically sourced?
Absolutely! We are dedicated to ethical sourcing and ensure that our products meet high-quality standards. Many of our items are ethically produced and made from sustainable materials, contributing to a better planet.

4. Can I customize products with personalizations or engravings? 
Yes you can, we do offer customization services for products.

5. Are the product images on the website accurate representations?
We strive to provide accurate product images to give you a clear idea of how each item looks. However, please note that colors and appearances may slightly vary due to individual screen settings and lighting conditions.

6. How can I know when a product is back in stock?                                            If a product you are interested in is out of stock, you can sign up for the product's "Back in Stock" notification. Enter your email address on the product page, and we'll send you an email once it becomes available again.

7. Are there any product discounts or promotions available?
Yes! We frequently run special promotions and offer discounts on selected products. Stay updated by subscribing to our newsletter or following us on social media to take advantage of our exclusive deals.

8. Do you offer gift wrapping services for products?
Yes, we offer gift wrapping services for most products. During the checkout process, you can select the gift-wrapping option and add a personalized message for the recipient.

9. How can I leave a review for a product I purchased?
We love to hear your feedback! After making a purchase, you'll receive an email inviting you to review the product. Simply click on the provided link, and you can share your thoughts and experiences with the item.
If you have any additional questions about our products or need further assistance, feel free to reach out to our customer support team through the "Contact Us" page or email us at contactus@casachida.com.mx